Shipping & Delivery Policy

Overview
At Fresh Thoughts, we strive to ensure your orders reach you safely and efficiently. All products are shipped through third-party courier services, and delivery timelines depend on your location and the courier’s schedule.  

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Processing Time 
- Orders are processed within 1–2 business days (excluding weekends and holidays).  
- Once dispatched, delivery will take 1–12 business days depending on your location and the courier’s service terms.  

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Delivery Timelines 
- Minimum Delivery Time: 1 business day (after dispatch).  
- Maximum Delivery Time: 12 business days (after dispatch).  
- Note: Delivery timelines may vary due to unforeseen circumstances (e.g., weather, customs, or regional holidays).  

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Shipping Partners
We collaborate with trusted third-party couriers (e.g., [Insert Courier Names, e.g., FedEx, DHL, UPS, or Local Services]) to ensure reliable delivery. The courier partner is selected based on efficiency and your location.  

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Order Tracking 
- A tracking number and courier details will be emailed/SMS to you once your order is shipped.  
- Track your package directly on the courier’s website/app using the provided tracking ID.   

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Delay Management
While we aim for timely delivery, delays may occur due to:  
1. Incorrect address or recipient unavailability.  
2. Customs clearance (for international orders).  
3. Courier service disruptions.  
- If your order is delayed beyond 12 business days, contact our team for assistance.  

Thank you for choosing Fresh Thoughts!
Your trust fuels our commitment to quality.